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Connecting Your Diabetes Devices

Instructions on Connecting Diabetes Device to Our Clinic:

Please find your pump/sensor brand below and follow the instructions to assure we are connected to your device and can see the updated data. We recommend doing this 3 days prior to your appointment (and no later than 1 day before).

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LIBRE Continuous Glucose Monitors

From the mobile app:

  • Open your Libre mobile app.

  • Click the three lines on the top to open the Settings Menu.

  • Select Connected Apps from the Menu

  • In the LibreView section, click 'Connect'.

  • Type in our room code: pnwendocrinology

  • Click on Accept on the bottom of the screen.

  • You should be shared.

 

From the LibreView website:

  • Log into your LibreView account click the 3 horizontal lines in the top right corner.

  • Open up 'Account Settings'.

  • Click the tab 'My practices'.

  • In the 'Link to a practice' box type in the code “ pnwendocrinology “ then click 'Add'.

  • This will link your Libre account to our clinic's LibreView account.

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DEXCOM Continuous Glucose Monitors

  • Please download the most updated version of the CLARITY app on your phone.  

  • Go to "Profile" in the bottom right corner --> manage data sharing --> hit the blue "continue" button --> enter clinic code: pnwendocrinology  --> confirm clinic. 

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TANDEM Pumps

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Step 1: Sharing data with clinic

  • Option 1: mobile app: If you use your mobile app (Tconnect) and keep the app open at all times, the data will go to the clinic.

  • Option 2: upload to computer: link on how to upload it. You will need your Tandem charging cable. The process is web-based (no software) and needs to be done via a laptop or desk – it’s really, really fast (like under 5 minutes). If you have questions, please call the customer service 24/7 @ 877-801-6901.

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Step 2: Connecting patient account to the clinic

  • Log into your Tandem Source account (source.tandemdiabetes.com)

  • Look at top right of screen, find the blue circle with your initials and click to get to User Profile Navigate to the User Profile

  • Click Account Settings

  • Click Share Reports 

  • Click Add Clinic to search for clinic

  • Select Country, State, and search for the clinic by name or address (Search by Washington first and then Pacific Northwest Endocrinology clinic)

  • Select clinic and click Start Sharing

  • For any questions, please call Tandem customer service at 877-801-6901 (available 24/7).

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OMNIPOD5 Pumps

Omnipod 5 connection to Glooko needs to be setup through the PodderCentral account:

 

 

MEDTRONIC Pumps

You will need:

  • Pump

  • Contour meter OR blue flashstick OR the 770G mobile app

  • If you do not have the contour meter, flashstick and do not use the app, call 1-800-646-4633 to have one shipped to you

  • Computer with USB (unless you are using the mobile app)

 

500 and 600 series pump uploads:

  • Visit Carelink.minimed.com (this works best on chrome or explorer)

  • Sign in with username and password if you have an account, OR create an account if you do not have one (you will need to share your username and password with your healthcare team).

  • Follow the attached document to install the CareLink uploader (CareLink Personal Install-Guide)

  • Follow the attached document to upload your pump (CareLink Personal Upload-Guide)

  • If you have any issues with the computer/software, please call Medtronic software team at 1-800-646-4633 ext 21003.

  • Once the upload is complete, please send us a portal message with your username and password to view the upload.

 

700 series pump uploads (not using the mobile app)

  • Visit Carelink.minimed.com (works best on chrome or explorer)

  • Sign in with username and password if you have an account OR create an account (you will need to share your username and password with your healthcare team).

  • Follow the attached document to install and upload (770G Pump to PC Upload Instructions CareLink.

  • If you have any issues with the computer/software, please call Medtronic software team at 1-800-646-4633 ext 21003.

  • Once the upload is complete, please send us a portal message with your username and password to view the upload.

 

If you have the mobile app:

  • Make sure you are logged in.

  • Click on your menu tab on the top left of your screen.

  • Select “sync to CareLink”.

  • Select “upload now”.

  • Send us a portal message with your username and password for the app.

  • For questions, please contact Medtronic at 1-800-646-4633 for additional assistance.

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